Terms & Conditions

Welcome to Rose-Toy! These terms and conditions (the "Terms") apply to the use of our website and the purchase of any products from us. By accessing or using our website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our website.

  1. General

Our website is intended for use by adults. By using our website or purchasing products from us, you confirm that you are at least 18 years old.

  1. Ordering

When you place an order on our website, you are making an offer to purchase the products you have selected on the terms and conditions set out on our website at the time you place your order. We will send you an email confirming receipt of your order and the details of your purchase. Our acceptance of your order takes place when we dispatch the product(s) to you. We may choose not to accept your order for any reason, and will not be liable to you or anyone else in those circumstances.

  1. Pricing and Payment

The prices of products and delivery charges are as set out on our website. Prices are in USD and include any applicable taxes. Prices are subject to change without notice. Payment can be made by Visa, Mastercard and American Express. We take all reasonable care to make our website secure. All credit/debit card transactions on this site are processed using a secure online payment gateway that encrypts your card details in a secure host environment.

  1. Delivery

We will deliver the products ordered by you to the address you give us for delivery at the time you make your order. You are responsible for the accuracy of the address details you provide. We will use our reasonable endeavors to meet any date agreed for delivery. In any event, time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

  1. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not completely satisfied, you may return the product to us within 14 days of receipt for a refund or exchange. Please note that the product must be unused and in its original packaging. You will be responsible for the cost of returning the product to us. We will process a refund or exchange as soon as we receive the returned product.

  1. Product Descriptions

We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However, we do not guarantee that the descriptions are error-free. If a product is not as described, your sole remedy is to return it in an unused condition.

  1. Liability

We do not in any way exclude or limit our liability for death or personal injury caused by our negligence or for fraud. Subject to this, we shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by our negligence or the negligence of our employees or agents or otherwise) which arise out of or in connection with the use of this website or the supply of products.

  1. Changes to the Terms

We reserve the right to make changes to the Terms from time to time. Your continued use of the website following any changes shall be deemed to be your acceptance of such change.